Know Your Customer (KYC) refers to the process of confirming the identity of each account holder before allowing full access to deposits, withdrawals, and betting features. Anti-Money Laundering (AML) refers to the set of procedures designed to detect and prevent the use of the platform for illegal financial activity, including money laundering and terrorism financing.

Together, these frameworks support a secure gaming environment by:

• Confirming that each account belongs to a verified individual;
• Reducing the risk of stolen payment methods or fraudulent accounts;
• Supporting fair play by limiting duplicate or unauthorized accounts;
• Helping meet regulatory requirements set by relevant financial and gaming authorities;
• Protecting account holders from identity theft and unauthorized transactions.

KYC and AML procedures work together to maintain user safety, financial transparency, and a compliant operating structure across all payment methods available on the platform.

Identity verification may be requested at various stages of account activity on Roobet. This process supports several important functions related to account protection and platform integrity.

Verification is typically required to:

• Confirm the account holder’s identity and prevent unauthorized account access;
• Verify that the user meets applicable age requirements before participating in gambling activities;
• Confirm ownership of the payment method used for deposits and withdrawals;
• Support fraud prevention efforts by detecting inconsistencies in submitted information;
• Meet reporting obligations required under applicable financial regulations.

Verification procedures benefit both the platform and its users. For account holders, it adds a layer of account protection against unauthorized use. For the platform, it supports compliance with regulatory requirements and reduces exposure to financial crime.

During the verification process, account holders may be asked to provide specific documents to confirm their identity, address, and payment method ownership. Requested materials generally fall into the following categories.

Identity Documents

• Government issued photo identification, such as a passport, Aadhaar card, or driving licence;
• A recent photograph for identity comparison purposes;
• Date of birth confirmation to verify age eligibility.

Proof of Address

• Utility bills issued within the past few months;
• Bank statements showing the current residential address;
• Government issued documents confirming the address on file.

Payment Method Verification

• Screenshots or statements confirming ownership of the card or bank account used for transactions;
• Documentation confirming the source of funds used for deposits, when applicable;
• Additional supporting materials requested to confirm account ownership.

The specific documents required may vary depending on account activity, transaction volume, and regulatory requirements applicable to the account holder’s jurisdiction.

The verification process on Roobet generally follows a structured sequence designed to confirm account holder information accurately and efficiently.

1. Account review: initial account activity is reviewed to determine whether verification is required.
2. Document submission: the account holder submits the requested identification and supporting materials through the designated verification channel.
3. Verification checks: submitted documents are reviewed against the information provided during registration.
4. Processing time: standard verification checks are typically completed within a defined processing window, though certain cases may require additional time.
5. Follow up requests: additional documents or clarification may be requested if submitted materials are incomplete or require further confirmation.

Account holders are encouraged to ensure that submitted documents are clear, valid, and unaltered to avoid delays in the verification process.

Roobet applies a range of anti-money laundering measures to detect and prevent the misuse of the platform for illegal financial purposes. These measures form part of the broader compliance structure applicable to licensed gambling operators.

Core AML measures include:

• Ongoing transaction monitoring across deposits, withdrawals, and gameplay patterns;
• Risk assessments applied to accounts based on activity level and payment methods used;
• Periodic account reviews conducted as part of standard compliance procedures;
• Detection systems designed to flag unusual activity or inconsistent account behaviour;
• Internal reporting obligations fulfilled when suspicious activity is identified.

These procedures are designed to support a secure financial environment, reduce exposure to financial crime, align platform operations with applicable regulatory standards, and promote responsible gaming across the platform.

Financial transactions processed through Roobet are subject to ongoing monitoring designed to identify irregular patterns or activity inconsistent with standard account usage.

Monitoring procedures generally include:

• Automated systems that flag transactions exceeding defined thresholds or displaying unusual patterns;
• Manual reviews conducted by compliance personnel for accounts flagged through automated detection;
• Assessment of transaction frequency, deposit and withdrawal patterns, and payment method consistency;
• Risk categorisation applied to accounts depending on activity type and volume.

This combination of automated and manual review supports early detection of suspicious activity and contributes to the overall security measures maintained across the platform.

In certain circumstances, account holders may be asked to provide information confirming the source of funds used for deposits or wagering activity. This request forms part of standard compliance procedures applied across the gambling industry.

Source of funds checks may be requested when:

• Deposit or withdrawal activity shows a notable increase compared to previous account behaviour;
• Payment methods used are inconsistent with information provided during registration;
• Account activity triggers review under internal risk assessment procedures;
• Additional confirmation is required to support regulatory requirements applicable to the account.

These checks support responsible financial operations by confirming that funds used on the platform originate from legitimate sources. Cooperation with such requests helps maintain account access and supports the transparency expected of all account holders.

Certain activities are considered violations of the KYC and AML Policy of Roobet and may result in account restrictions, suspension, or closure. These activities compromise account protection and undermine fair play across the platform.

Restricted activities include:

• Providing false, incomplete, or misleading identity information during registration or verification;
• Attempting to use another individual’s identity documents or payment methods;
• Using payment methods not registered under the account holder’s name;
• Structuring transactions in an attempt to avoid verification thresholds;
• Engaging in suspicious financial activity inconsistent with normal account usage;
• Attempting to bypass or circumvent verification procedures through false documentation.

Accounts identified as engaging in these activities may be subject to review, restriction, or reporting to relevant authorities in accordance with applicable regulatory requirements.

Accounts on Roobet may be subject to periodic reviews conducted as part of standard compliance procedures. These reviews help confirm that account activity remains consistent with submitted information and applicable regulatory standards.

Situations that may trigger additional review include:

• Significant changes in deposit or withdrawal patterns;
• Use of multiple payment methods within a short period;
• Login activity from inconsistent locations or devices;
• Reports or flags raised through internal monitoring systems;
• Routine compliance checks applied across active accounts.

Additional verification, temporary account limitations, or transaction holds may apply while a review is in progress. These procedures support platform security and reflect the regulatory requirements applicable to licensed gambling operators.

Account holders play an important role in maintaining compliance with the KYC and AML Policy of Roobet. These responsibilities support account protection and help avoid delays during verification procedures.

Account holders are responsible for:

• Providing accurate and complete information during registration and verification;
• Maintaining current contact, address, and payment method details on file;
• Cooperating promptly with verification or document submission requests;
• Using only payment methods registered under their own name;
• Reporting any unauthorized account activity without delay;
• Complying with all applicable platform policies and regulatory requirements.

Failure to fulfil these responsibilities may result in delayed transactions, account restrictions, or suspension depending on the nature of the issue identified.

Documents and personal data submitted during the verification process are handled under defined confidentiality and security measures. Roobet applies protective standards to safeguard information provided by account holders throughout the KYC and AML process.

Data handling practices generally include:

• Restricted internal access limited to authorised compliance personnel;
• Secure storage systems designed to protect submitted documents and personal data;
• Retention periods aligned with applicable regulatory requirements;
• Use of submitted information strictly for verification, compliance, and reporting obligations;
• Protective measures applied to prevent unauthorized access or data misuse.

Account holders are encouraged to review the platform’s Privacy Policy for further detail regarding data collection, storage, and protection practices.

The KYC and AML Policy of Roobet may be revised periodically to reflect changes in regulatory requirements, industry standards, or internal compliance procedures.

Updates may occur due to:

• Changes introduced by relevant financial or gaming authorities;
• Adjustments to internal risk assessment or verification procedures;
• Enhancements to security measures applied across the platform;
• Feedback derived from ongoing compliance reviews.

Account holders are advised to review this policy periodically to remain informed of current verification and compliance requirements. Continued use of the platform indicates acceptance of the most recent version of this policy.